IF YOU E-MAIL WITH PROBLEM REPORTS, 1. Please be sure you *start* your *descriptive* subject line with [480] 2. Provide as much detail as possible. MINIMALLY: 1. What you were doing, 2. What happened, 3. What specific error message(s) you got (cut-and-paste the message), 4. What you have tried to fix this problem on your own.
If you tell me right away what I must know to help you, the sooner I will be able to help you.
-- EB
[How
NOT to ask effectively for help via e-mail]
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