980.200.8817
3321 Valerie Dr
Charlotte, NC 28216
richard_lewis41@live.com
Through diverse employment, I have acquired strong production skills lwhile lhaving an elevated interest in technology. I can offer you my impeccable reliability, 110% dedication to production goals, willingness to work overtime with little notice. I am logical, a good problem solver, able to multi-task and plan work, organize time, capable of learning new and progessive project lifecycle processes, and maintaining workflow.
Customer Service Operations, Retail Operations Support, Sales Support, Order Fulfillment, Inbound/Outbound Call Support, Data Entry and Retrieval, Microsoft Office, VB.NET, ERA-IGNITE, RedPraire, HTML & CSS, Visio, Aptana, Avid Express Pro, Final Cut Pro.
Franklin University, January 2015
FOLGER AUTOMOTIVE - Customer Service - 2011-06/13/2012
I worked with the public utilizing good customer service skills assisting with service repair orders as a valued associate. On a daily basis I use the Reynolds & Reynolds (DMS): ERA as needed for vehicle intake, tracking and billing purposes.
DIGITAL DISH, INC - Installer Technician - 2009-2010
I installed Satellite TV for Dish Network customers, adhering to their strict installation guidelines. I worked independently with little supervision and was responsible for rolling inventory consisting of receivers, cabling, saucers, mounts, tools and a utility vehicle. Climbing 30 foot ladders was only half the work requirements, I also had to configure software, and collect contract form.
EXEL, INC - Order Fulfillment - 2007-2009
I picked case orders for Dannon using the RedPraire WMS synced RF scanners. Daily I operated the standing forklifts as a trained and certified associate. Loading outgoing shipments and unloading incoming inventory was also a major assignment of this 2nd shift position.
ABX AIR, INC - Freight Handler - 2004-2007
I sorted high volume freight for overnight, and 5-7day delivery by DHL. I also climbed and stuffed freight bags into the belly of outgoing 737 aircraft. Also, I was responsible for missing freight label identification using DHL tracking management handheld Windows CE equipment.
DELPHI - Production Worker - 1998- 2004
As an employee of GM where they manufactured their shocks & struts, my job was welder robot production operator. I was responsible for periodic quality inspections, and hourly scrap counts. Light maintenance, and custodial cleanup of surrounding work zone was also a major job responsibility.