Customer Support

If you have a problem with your Nu-Wave, we are here to help you. Hearthware provides multiple avenues for you to get help:

Search the Nu-Wave Knowledge Base.

E-mail us with your question.
        

To speak to a customer service representative:
        1-800-999-9999
        Hours of operation: 8:00 a.m. to 10:00 p.m.
        Pacific time, U.S.A.

Contact us by mail:
        Hearthware Home Products, Inc.
        2075 Swanson Court
        Gurnee, IL 60031, U.S.A.