Customer Support
If you have a problem with your Nu-Wave, we are here to help you. Hearthware provides multiple avenues for you to get help:
Search the Nu-Wave Knowledge Base.
E-mail us with your question.
To speak to a customer service representative:
1-800-999-9999Hours of operation: 8:00 a.m. to 10:00 p.m.
Pacific time, U.S.A.
Contact us by mail:
Hearthware Home Products, Inc.2075 Swanson Court
Gurnee, IL 60031, U.S.A.